Glossary

Plain-English facility and engineering terms.

Plain-English definitions of common facility management, engineering, maintenance and safety terms.

MEP

Mechanical, Electrical and Plumbing systems that keep a facility operational.

IFM

Integrated Facility Management: coordinated control of technical, soft-service, vendor, compliance and reporting activities.

AMC

Annual Maintenance Contract for planned and reactive maintenance of defined assets.

PPM

Planned Preventive Maintenance: scheduled work to reduce failures and preserve asset condition.

SLA

Service Level Agreement defining response, resolution, uptime and reporting commitments.

EHS

Environment, Health and Safety governance for safer, compliant operations.

BMS

Building Management System for monitoring and controlling building services.

HIRA

Hazard Identification and Risk Assessment used to rank and control workplace risks.

BOQ

Bill of Quantities defining material, labour and scope quantities for execution.